FAQs
Got Questions? We’ve Got Answers!
General Questions
What time is check-in?
Check-in begins at 4pm.
How do I book my stay?
We offer a simple and convenient booking process, allowing you to reserve online or over the phone. To finalize your booking, a deposit is required along with a copy of your driver’s license and a signed rental agreement. Please note, you must be at least 30 years old to make a reservation with us.
What is the extra person policy?
We are a keyless entry property, which means you won’t need a physical key to access the house. On the morning of your arrival, you’ll receive a text and an email with all the necessary instructions and access details to enter the home smoothly. This ensures a convenient and contactless check-in experience, giving you peace of mind as you arrive!
Can I park a motor home or boat on the property?
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Where can I park?
Enjoy the convenience of free on-site parking! Our spacious driveway accommodates up to 4 large cars or 6 smaller vehicles, all in a secure outdoor space for your convenience.
Are pets allowed, smoking or large parties?
Smoking, pets, and large parties are strictly prohibited on the rental property. Failure to adhere to these rules will result in additional charges and may lead to the forfeiture of your stay, as outlined in your rental agreement. We appreciate your understanding and cooperation in helping us maintain a comfortable environment for all guests.
Are pets allowed?
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Check-In Details
What time is check-in?
Check-in begins at 4pm.
Am I provided a key to enter the house?
We are a keyless entry property, which means you won’t need a physical key to access the house. On the morning of your arrival, you’ll receive a text and an email with all the necessary instructions and access details to enter the home smoothly. This ensures a convenient and contactless check-in experience, giving you peace of mind as you arrive!
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Check Out Responsibilities
When is check-out?
Check-out is at 10am.
Is there anything I need to clean or take care of before leaving?
We are a keyless entry property, which means you won’t need a physical key to access the house. On the morning of your arrival, you’ll receive a text and an email with all the necessary instructions and access details to enter the home smoothly. This ensures a convenient and contactless check-in experience, giving you peace of mind as you arrive!
How do I report any maintenance issues I noticed during my stay that need attention after I leave?
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Is there any opportunity for a review or feedback on my experience staying at the property?
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Cancellation Policy
What is the cancellation policy?
Check-in begins at 4pm.
How far in advance do I need to cancel to get a full or partial refund?
We are a keyless entry property, which means you won’t need a physical key to access the house. On the morning of your arrival, you’ll receive a text and an email with all the necessary instructions and access details to enter the home smoothly. This ensures a convenient and contactless check-in experience, giving you peace of mind as you arrive!
Can I change the dates of my reservation instead of cancelling?
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How do I confirm that my cancellation has been processed, and when will I receive my refund?
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